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Need a hand? Most things can be sorted in a few taps — but if you get stuck, we're here.

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FAQ

How do I book a class?

Open the Gravity Stretching app or go to bookgravity.com, pick a date, choose a time, and tap Confirm. You'll receive a confirmation by email and WhatsApp.

How do I cancel?

Reply to the confirmation WhatsApp message, or email us at least 2 hours before the class. The app currently does not support self-service cancellation — we're working on it.

I didn't get my ticket — what now?

Check the Tickets tab in the app, or your spam folder. If you still don't see it, email us.

I'm a trainer. How do I sign in?

Use the email and password your studio admin set up for you. Forgot it? Tap "Reset password" on the login screen, or ask your admin to reset it from /admin.

How do push notifications work?

The app asks for notification permission the first time you sign in. Trainers receive a push whenever a new booking lands in their class. You can turn this off any time in iOS / Android Settings → Gravity Stretching → Notifications.

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